• We ship globally from Hyderabad, India. To learn more about our brand please see these press releases.
  • Shipping rates to the United States are calculated automatically and shown at checkout as per the projected volumetric weight of the shipment.
  • For shipping to other countries, We request you to contact us via email at contact@ozelbirsey.in or through WhatsApp at +91 9014967085. 
  • Once shipped you will be notified via WhatsApp & on email with the tracking number of your shipment. 
  • Delivery times vary based on the product availability. For more info regarding the exact delivery time of your order please contact us.
  • Any kind of custom charges are to be borne by the recipient and we are not responsible for any kind of government charges or duties if applicable in your country upon delivery.
  • Delivery timeline depends upon the number of products in an order and their availability with us. Some products are readily available and dispatched in 1 - 2 working days whereas some are made on order and take about a week to be made.
  • Transit time for the order once shipped is usually 4-6 days on an average.
  • We do not take returns on International orders.
  • We accept all major international cards for payments and Paypal is also available within razorpay payment gateway at checkout only for cross border transactions.